Common Maintenance Issues in Short-Term Rentals and How to Fix Them

Short-term rentals have become a booming business, with platforms like Airbnb and Booking.com offering travelers affordable and comfortable lodging options.

In Nigeria, many property owners are capitalizing on this trend, turning their homes into profitable rental spaces. However, managing a short-term rental comes with its challenges—especially when it comes to maintenance.

A well-maintained property is crucial for securing positive reviews, repeat guests, and long-term profitability.

Neglecting maintenance issues can lead to costly repairs and a decline in guest satisfaction.

1. Plumbing Issues

– Leaky Faucets and Pipes

Dripping faucets and leaking pipes are among the most common plumbing issues in short-term rentals. These can result from worn-out washers, corroded pipes, or high water pressure.

How to Fix:

• Tighten any loose fittings with a wrench.
• Replace worn-out washers or O-rings in faucets.
• If leaks persist, check for corroded pipes and replace them if necessary.
• Consider hiring a plumber if the problem is beyond a simple fix.

– Clogged Drains and Toilets

Hair, soap residue, and foreign objects can clog drains, causing slow water drainage or complete blockages.

How to Fix:

• Use a plunger to clear minor clogs.
• Pour a mixture of baking soda and vinegar down the drain, followed by hot water.
• Install drain strainers to prevent debris buildup.
• If the toilet is clogged, use a toilet auger or plunger to break up blockages.

– Low Water Pressure

Low water pressure can frustrate guests and affect their experience.

How to Fix:

• Check if the main water valve is fully open.
• Clean aerators on faucets to remove mineral buildup.
• If the issue persists, consult a plumber as there may be an underlying problem with the water supply.

Read This: The Importance of Quick Responses in the Short-Term Rental Business

2. Electrical Problems

– Power Outages

Sudden power failures can inconvenience guests, especially if they rely on Wi-Fi, air conditioning, or kitchen appliances.

How to Fix:

• Have a backup generator or inverter system in place.
• Provide guests with emergency lights and instructions on how to handle outages.
• Check your main circuit breaker to ensure it hasn’t tripped.

– Faulty Outlets and Switches

Malfunctioning outlets and switches can pose a safety hazard.

How to Fix:

• Replace damaged outlets or switches.
• Ensure the circuit breaker is functioning properly.
• If problems persist, hire a licensed electrician.

– Tripped Circuit Breakers

Overloaded circuits can cause breakers to trip frequently.

How to Fix:

• Identify which appliances are causing the overload.
• Spread electrical usage across different circuits.
• Upgrade your electrical panel if necessary.

Read This: The Best Cleaning Products for Short-Term Rentals

3. HVAC (Heating, Ventilation, and Air Conditioning) Issues

– Air Conditioner Not Cooling Properly

Guests expect comfortable temperatures, especially in Nigeria’s hot climate.

How to Fix:

• Clean or replace air filters regularly.
• Check for refrigerant leaks and top up if necessary.
• Ensure vents and ducts are not obstructed.

– Heater Malfunctions

If your property is in a cooler region, a malfunctioning heater can be a major inconvenience.

How to Fix:

• Inspect thermostat settings.
• Clean air vents to improve airflow.
• Check for gas leaks or faulty pilot lights in gas heaters.

– Ventilation Problems

Poor ventilation can lead to stuffy rooms and mold growth.

How to Fix:

• Use exhaust fans in kitchens and bathrooms.
• Install air purifiers to improve indoor air quality.
• Keep windows open occasionally to allow fresh air circulation.

4. Appliance Breakdowns

– Refrigerator Not Cooling

A malfunctioning fridge can cause food spoilage and guest complaints.

How to Fix:

• Ensure the fridge door seals properly.
• Clean condenser coils to improve efficiency.
• Check the thermostat settings.

– Washing Machine/Dryer Not Working

Laundry appliances are essential for keeping linens clean.

How to Fix:

• Check for blockages in the filter.
• Ensure the machine is not overloaded.
• Inspect the power supply and reset if necessary.

– Microwave/Oven Issues

Guests often rely on microwaves and ovens for quick meals.

How to Fix:

• Replace faulty heating elements.
• Ensure the power supply is connected properly.
• Reset the circuit breaker if the appliance isn’t working.

5. Pest Infestation

– Common Pests in Short-Term Rentals

Cockroaches, ants, rats, and bedbugs can make guests uncomfortable and damage your reputation.

How to Prevent and Fix:

• Seal cracks and crevices where pests can enter.
• Keep the property clean and dispose of food waste promptly.
• Hire pest control services if infestations persist.

6. Internet and Wi-Fi Problems

– Slow or Unstable Connection

A poor internet connection can frustrate guests, especially remote workers and travelers.

How to Fix:

• Upgrade your internet plan to a higher bandwidth.
• Place the router in a central location.
• Use a Wi-Fi extender to boost signal strength.

– No Wi-Fi Signal in Some Rooms

How to Fix:

• Reposition the router for better coverage.
• Use a mesh Wi-Fi system to eliminate dead zones.
• Reset the router regularly to maintain connectivity.

7. Security Concerns

– Broken Locks and Door Handles

Security is a top priority for guests.

How to Fix:

• Replace broken locks immediately.
• Use high-quality deadbolts for added security.
• Install a digital lock system for easier guest access.

– CCTV and Security System Failures

Surveillance cameras can deter crime and enhance safety.

How to Fix:

• Regularly check security cameras for proper functioning.
• Ensure backup power sources for security systems.
• Update passwords for smart security systems to prevent hacking.

See This: How to Manage Laundry for a Short-Term Rental Business

8. Water Damage and Mold Growth

– Signs of Water Damage

• Ceiling stains
• Wall discoloration
• Musty smell

How to Fix:

• Identify and repair leaks immediately.
• Improve ventilation in humid areas.
• Use dehumidifiers to prevent mold growth.

9. Wear and Tear on Furniture and Fixtures

– Scratched or Broken Furniture

Regular use can lead to furniture damage.

How to Fix:

• Use furniture polish or wood filler for minor scratches.
• Tighten loose screws and hinges.
• Replace severely damaged pieces.

10. Guest Damage and How to Handle It

– Common Guest-Related Damages

• Broken dishes
• Stained bedding
• Damaged electronics

How to Handle It:

• Set clear house rules.
• Charge for damages through security deposits.
• Provide insurance for major damages.

Recommended: How to Set Up a Cleaning Schedule for Your Rental

Conclusion

Maintaining a short-term rental requires diligence and a proactive approach. Regular inspections and immediate fixes can prevent costly repairs and enhance guest satisfaction.

By addressing common maintenance issues efficiently, you can ensure a smooth experience for your guests while maximizing your rental income.

Implement a maintenance checklist, partner with reliable repair professionals, and keep your property in top condition for long-term success in the short-term rental business.